Returns & Exchanges
AUMNIE unconditionally guarantees all products we sell at our online store to be free from defects of workmanship. We will be more than happy to replace any defective items. We will exchange any item that you're not completely happy with. If you're not satisfied with the fit, quality, colour or size of an item, don't hesitate to ship it back and exchange for any item in another size or colour. We do not offer refunds but we will exchange any item you are not completely happy with or that is defective.
Item(s) must be returned within 14 days of purchase. Items that have been laundered or altered in any way cannot be accepted for exchange. Items not in its original unworn condition cannot be accepted for exchange. Items without original tags attached cannot be accepted for exchange. This exchange policy applies only to items purchased from the AUMNIE online store.
TO MAKE AN EXCHANGE
If you wish to exchange an item for any reason besides defect (see limitations above), you will be responsible for return & additional shipping charges. To inquire about an exchange, you can email firstname.lastname@example.org or contact us by any of the above methods.
FOR DEFECTIVE OR WRONG ORDERS
Immediately inform us of the defective or wrong order. Please have your order number, courier number and shipping information ready. Please email us at email@example.com or contact us by any of the above methods. We will pay the return shipping charges and also send you your replacement(s) with free shipping.